Guide to Appeal Against a Demand Order under GST
Any individual—whether registered under GST or not—has the right to file an appeal if they are dissatisfied with the decision made by the adjudicating authority. This appeal must be submitted within three months from the date the order is communicated to the taxpayer.
Process to File the First Appeal Against a Demand Order
Conditions Before Filing an Appeal:
- An order must have been issued by the adjudicating authority for the taxpayer to approach the Appellate Authority.
- A PDF reader should be available on the system to view the downloaded order or documents.

Step-by-Step Procedure
Step 1: Sign in to the GST portal.
Step 2: Navigate to Services > User Services > My Applications.

On the ‘My Applications’ page, choose ‘Appeal to Appellate Authority’ from the application type dropdown. After selecting it, click on the ‘New Application’ button to proceed.

The ‘GST APL-01 – Appeal to Appellate Authority’ page will appear.
Step 3: Choose ‘Demand Order’ as the order type and input the order number. Then, click on the ‘Search’ button.

The Order Details page will appear.
Step 4: From the drop-down menu, select one or more relevant categories related to the dispute and click ‘Add’.

The following is the list of available case categories:

The taxpayer can edit the date of communication and the period of dispute as required.
Step 5: To upload annexures in GST APL-01, click on the ‘Click Here’ link available on the order page.

The GST APL-01 template will be downloaded automatically. Click ‘Enable Editing’ and fill in the required details in the annexure.
Save the filled template as ‘AplAnnexureTemplate.pdf’ and upload it.
Step 6: Click on the ‘Disputed Amount/Payment Details’ button on the order page to update the relevant details.

- Enter the disputed amount, categorizing it under tax, late fee, or interest as applicable.

- The demanded amount and the admitted amount will be displayed automatically.

Note:
Demand Admitted = Demand Created – Amount Disputed
Therefore, the disputed amount cannot exceed the total demand created.
- Enter the percentage of the pre-deposit to be paid. By default, this is set at a minimum of 10% of the disputed amount.

If you wish to pay a lower percentage, prior approval from the authority is required. The ‘Details of Payment Required’ table will then be automatically populated.
- Enter the place of supply for the admitted demand amount. To do this, click on the ‘Integrated Tax’ hyperlink as shown.

- Make the payment using either cash or the available Input Tax Credit (ITC) balance in the electronic ledger.
Step 7. Attach any supporting documents if required. Provide a description for each document and select the corresponding file to upload, following the prescribed guidelines.

Step 8. Click the ‘Preview’ button to review your application. A PDF file will be downloaded, allowing you to verify that all details are correctly entered before proceeding to submit the application.

Step 9. To submit the application, check the declaration box, select the authorized signatory, and enter the place. Then proceed to file the appeal.
Finally, click Submit and complete the filing using either DSC or EVC. Upon successful submission, a confirmation message will appear on the screen.
Steps to File a Reply During an Appeal Proceeding
When the Appellate Authority initiates proceedings or hearing for an appeal, or summons the appellant during the review of the tax department’s application, the taxpayer must follow these steps to file a reply:
Step 1: Log in to the GST portal and go to Services > User Services > View Additional Notices/Orders.
Step 2: On the Case Details page for the specific Case ID, select the Notice tab and click Reply. This will open the ‘Submit a Reply to the Notice’ page.
Step 3: Upload your reply file along with any supporting documents, check the verification box, and then click ‘File Reply’.
A warning message will appear—click Proceed and then submit the reply using DSC or EVC. Upon successful submission, an acknowledgement will be displayed on the screen.
Steps to File a Rectification Request for an Appeal
Step 1: Log in to the GST portal.
Step 2: Go to Services > User Services > View Additional Notices/Orders. On the Additional Notices/Orders page, click View for the relevant order.
The Case Details page will be displayed.
Step 3: Go to the ‘Orders’ tab and click on ‘Initiate Rectification’.
Step 4: The Initiate Rectification page will appear. Select the appropriate reason for rectification and upload any supporting documents if needed. Then click ‘Initiate’ and submit using DSC or EVC.
Once the submission is successful, a message will appear displaying the Rectification Request Number.

Disclaimer: The content on this website is for informational purposes only and does not constitute legal, financial, or professional advice. Please consult qualified experts before acting on any information. K M GATECHA & CO LLP accepts no liability for errors, omissions, or outcomes from the use of this content. This site is not an advertisement or solicitation.
Need Help?
Frequently Asked Questions (FAQs)
What are the different appeal statuses?
|
Status |
Description |
|
Appeal submitted |
Appeal form has been successfully filed |
|
Appeal admitted |
Appeal form has been accepted by the Appellate Authority |
|
Appeal rejected |
Appeal form has been rejected |
|
Hearing notice issued |
A notice for hearing has been issued |
|
Counter reply received |
Reply has been received against a notice |
|
Show cause notice issued |
Show cause notice has been issued to the taxpayer |
|
Appeal order passed |
Appeal is confirmed, modified, or rejected |
|
Adjournment granted |
Hearing has been adjourned to a future date |
|
Rectification request received |
Rectification application has been filed |
|
Rectification request rejected |
Rectification application has been rejected |
|
Rectification order passed |
Appeal order has been rectified |
What happens if the taxpayer misses the three-month filing deadline?
The Appellate Authority may condone a delay of up to one month if it is satisfied that the taxpayer was prevented from filing the appeal due to sufficient cause.
Is it mandatory to deposit 10% of the disputed tax when filing an appeal?
Yes, a minimum of 10% of the disputed tax must be paid as a pre-deposit before filing the appeal. Once the appeal is admitted, the GST portal flags the remaining disputed amount as non-recoverable.
How can a taxpayer view a submitted appeal?
Navigate to Services > User Services > My Applications, select Application Type: Appeal to Appellate Authority, enter the From and To Date, and click Search.
Can a taxpayer file a rectification request after an appeal order is passed?
Yes, if there are errors in the appeal order, a rectification request can be filed with supporting documents.
Can multiple appeals be filed for the same demand order?
No, only one appeal can be filed against a specific demand order. However, separate appeals can be filed for different demand orders.
What happens if the taxpayer fails to pay the pre-deposit?
The appeal will not be admitted until the minimum pre-deposit of 10% of the disputed tax is made.
Can the appeal be filed offline?
No, all appeals against GST demand orders must be filed electronically through the GST portal.
Is there a limit to the number of adjournments granted?
Ignoring the notice can lead to penalties, higher tax assessments under Section 144, or even legal action. It’s always advisable to respond promptly and cooperate with the department.
How long does it take for an appeal to be disposed of?
The timeline varies based on case complexity and the Appellate Authority’s schedule. Regularly checking the appeal status on the GST portal is recommended.
Can a taxpayer withdraw a filed appeal?
Yes, a taxpayer can withdraw a filed appeal before the hearing is conducted by submitting a formal withdrawal request on the GST portal.
Who can represent the taxpayer during the appeal hearing?
The taxpayer may appear personally or appoint an authorised representative, such as a GST practitioner or legal counsel, during the hearing.
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